All defective products are covered by the manufacturer's warranty. Warranties vary, most bats will have a warranty for one year from the date of purchase and most accessories will have a 30 day warranty from date of purchase.. Any defective bats and accessories must be returned directly to the manufacturer. Manufacturers will require a receipt for all returns. If you have lost your receipt email us at firstname.lastname@example.org or call us at 651-621-2487 If needed, we can mail or fax a receipt to you as well.
PHD Sports offers a 365 Day Return Policy, all unused items in their original condition may be returned for exchange or refund. There is no time frame on returning or exchanging items that are unused and in their original packaging. If you have a defective item, all warranties are handled through the manufacturer and your item may be forwarded to the manufacturer for replacement.